Q: Why the name change from Snow Shack?
A: Great question. The short answer is that we wanted to have a name that represented more of what Snow Shack had grown and evolved to be as a retail establishment that had more to offer than just snowmobile parts, accessories, and apparel.
Q: Do you carry used parts anymore?
Q: Why should I buy from you rather than the internet?
A: When you buy from us, we are the people who you know are standing behind what you have purchased. If you have any issues with something you have purchased, we try and make it right by dealing with you person to person. Some things are done better the old fashioned way; in person customer service is what we do, and we do it very well.
Q: Do you only carry snowmobile parts and apparel?
A: No, we carry parts and apparel for dirt bikes, street bikes, cruisers, ATV/UTV, and PWC.
Q: Do you provide any type of support or sponsorship to local racers?
A: You bet your racing stripes we do. All we ask is that you send us a resume and we will see what we can do for you.
Q: What if you don’t have what I need in stock?
A: If you want something that we currently do not have in stock, we will see if it is available, and if it is, we will order it for you. With most items it will arrive in only about 2-3 business days, then when it comes in, we will notify you that is here for you to pick up at your convenience.
Q: Do you have OEM recommended oil and parts for my machine?
A: Yes, we stock OEM oil and most requested hard parts. There are some parts we cannot get, but we will certainly try to do our best for you and get what you are looking for.